Installing Photosmart printer, 1st used windows 10 driver, not HP Driver. Printer worked Scan does not work. Tried re-installing (user guide calls. Troubleshooting guide and online help for your HP Photosmart C All-in-One Use the HP Print and Scan Doctor to help resolve Printer Offline conditions. VueScan is the best way to get your HP Photosmart C working on Windows 10, Windows 8, Windows 7, macOS Mojave, and more. See why over 10 million.

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Asia Pacific and Oceania. Didn’t find what you were looking for? Please try again shortly. Did 3x’s, yet still see’s HP installed even though uninstalled using HP software and 3rd party uninstall software can’t get monitor to work.

The Photos,art Agent is currently unavailable.

Warranty removed from product: Please use the product number and serial numbers of the new product to validate warranty status. This product was sold by a third party.

Reinstall the HP Software and check for any difference.

HP Photosmart C3180 All-in-One Printer Troubleshooting

Leave the USB cable disconnected during the software installation – reconnect when instructed phogosmart do so during the latter part of the installation procedure. Pgotosmart completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. Sometimes the two are compatible with the latest Windows 10 — and sometimes, not-so-much. It matches the product: Click post ” Accept as Solution ” to help others find it. Already have an HP account?

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Please enter a Product Number to complete the request. This product has been exchanged for a new or refurbished product. Thus, the warranty has been removed from this product. Click Set as the default printer. Please return to the product information page and verify the numbers provided or try again later. Click Thumbs Up on a post to say Thank You!

Fill in information for printer location and a comment Optional: Learn more about HP’s privacy policy. All forum topics Previous Topic Next Topic. If nothing at all works to get the software installed, then Windows 10 will indeed provide basic print function, although sadly, the scan option is not included in the “basic” Windows 10 Drivers.

The serial ro provided does not match the previously selected product. This product cannot be identified by Serial Number alone. Please c380 while we process your request. Installing Photosmart printer, 1st used windows 10 driver, not HP Driver. This topic has been locked due to inactivity photosmaft a long period of time.

Select from the products you own. Printer worked Scan does not work. We are unable to determine your warranty status for the product and serial number provided. Choose ho different product. This product was designated to be returned to HP.

Be aware that if you have other printers installed on your PC, phogosmart printers will need to be reinstalled once completing these steps. This product photismart sold by a reseller. Click Set as the default printer Optional: Nonetheless, I am including it for the purpose of thoroughness.

Tried re-installing user guide calls for hp software monitor to workdoes not reinstall, wizard calls for uninstall.


Any warranty support needed would be completed by the reseller that sold the product.

Modify your browser’s settings to allow Javascript to execute. Product sold by third party: If you “lost” even the basic print function trying the above or other procedures, you can get it back. Create a backup of your full registry prior making any registry changes: Any warranty support needed would be completed by the third party that sold the product. Type a printer Name or use the default. Fill in information for printer location and a comment.

Product sold without warranty: If the printer does not show up under “Printers” right columnclick the little “Windows Update” box, wait for several minutes, scroll and find the Driver. This process can take several minutes depending on the number of warranties being checked. Would you like to view photozmart product details page for the new product?

software install Photosmart C – Scan function not workin – HP Support Community –

Javascript is disabled in this browser. Message 2 of 2. Locate and stop the Print Spooler service 5. If the scan function is not being supported in the driver set you manage to install, the following is perhaps an exercise in futility.